Tropical Smoothie Cafe

Twice in a row I have ordered from this location through Uber eats. I chose "add white chocolate" for an additional cost. ADD white chocolate NOT SUBSTITUTE! But both times, they took out an ingredient that I did not say to remove, and replaced it with white chocolate. No other location does this. Can you please explain to your employees what the difference between "add" and "substitute" is? Also, they used to give a pretty good portion of chicken in the flatbread but the last time I got it was laughable. I had to go back out for more food because it wasn't filling. And I'm 5'1 110lbs. That should NOT happen.

RUN AWAY, i never write reviews but this was so bad i had to warn anyone considering this place. The waitress had such a bad attitude with me and my friends. The sunrise smooth i ordered CAME WITH A DEAD COCKROACH and we saw more crawling on the walls. The turkey bacon ranch was so burnt it was not edible. This place is so unsanitary with horrible customer service so not come here. I would give it negative stars if it’s possible.

The employees here are absolutely rude and unprofessional. The food is bland and the smoothie is watered down. I got the smoothie blueberry bliss and half the smoothie was filled. It barely tasted like blueberries if I wanted a water I would have asked for one. When I told a worker they gave me attitude and said it wasn’t their problem. Please DO NOT come here the service is actually terrible. You guys should look into having better customer service skills.

We love the Tropical Smoothie Cafe in Huntington. The smoothies are delicious and the food is great too! The portions are big and the food is so fresh and healthy! ⭐️⭐️⭐️⭐️⭐️

We got the "Detox Island Green smoothie" and it was very watered down and bland. Even though they remade it after we complained, it was still the same. Never getting a smoothie here again.

I love their smoothies and wrap! Amazing the workers there are very sweet and respectful! Thank you to the Hawaiian girl for her kindness I was standing so long while the others were talking and laughing and the Hawaiian girl just came up and ask if I need anything and told the girls theres a Customer can you please help her if it was for her I'll be standing there 10 or 15 minutes but they great and helpful workers especially for the Hawaiian girl I guess shes new there they hire the right girl!

I was recommended to come here @ tropical smoothie in hungtington and ask for this hawaiian girl they said she makes good thick smoothie and this place was lot faster than tropical smoothie in deer park. My husband and I went couple days ago and we figured the person behind the counter was the hawaiian girl based on her ALOHA tatto, we ask if she can make our smoothies she said off course she didn't have a problem with it she was very polite, great customer service, and very funny. I ordered me food as well :) The smoothies was thick, The Food Was Delicious :) Ask for aloha if you don't want a watery smoothie :) CLEAN PLACE!! GREAT CUSTOMER SERVICE!!

Dropped in for a quick bite and ordered a wrap that I can’t recall the name of but it was very tasty and would definitely stop by again.